Best ISO 27001 software for MSPs

Buyer’s guide for MSPs

ISO/IEC 27001 is the international standard for information-security management systems (ISMS). Certification requires an accredited certification body to audit the organisation's ISMS against the ISO 27001 management-system requirements and the Annex A controls.

For MSPs, ISO 27001 plays two roles. The MSP's own ISO 27001 certification is a credibility signal to enterprise procurement; ISO 27001 readiness delivered to client tenants is a billable service.

ISO 27001 and SOC 2 overlap substantially in control content; many organisations pursue both. The difference is in the audit model — SOC 2 attests to a specific period; ISO 27001 certifies an ongoing ISMS.

What to look for

  1. ISO 27001 management-system requirement coverage. Clauses 4–10 (context, leadership, planning, support, operation, performance evaluation, improvement) — not just Annex A controls.
  2. Annex A 2022 control mapping. Direct mapping to the 93 controls in Annex A 2022 (the current version) across Organisational, People, Physical, and Technological themes.
  3. Multi-tenant for MSP delivery. Per-client isolation, billing, and co-branded reports.
  4. Continuous endpoint and cloud evidence. Evidence collected from actual endpoints and cloud tenants continuously.
  5. Statement of Applicability (SoA) generation. Annex A control applicability with implementation status, generated from live evidence.
  6. Internal-audit and management-review workflow. ISO 27001 requires regular internal audits and management reviews. Tooling that supports the cadence helps.

Options to evaluate

Lavawall®Multi-tenant MSP platform with ISO 27001 first-class

Direct ISO 27001 Annex A 2022 control mapping. Continuous endpoint and cloud evidence. Multi-tenant by design. Statement of Applicability generation from live evidence. Built and used by ThreeShield (CISSP / CISA staff).

Best when: MSPs delivering ISO 27001 readiness as a service or pursuing ISO 27001 for themselves.

Vanta / Drata / SecureframeSingle-tenant SaaS GRC with ISO 27001 module

Polished onboarding for a single SaaS company chasing ISO 27001. Not designed for MSP multi-tenant delivery.

Best when: Single SaaS companies pursuing ISO 27001.

Hyperproof / Tugboat LogicEnterprise compliance program management

Mature program-management platforms with ISO 27001 coverage. Lives downstream of evidence collected by other tools.

Best when: Mid-market enterprises with dedicated GRC teams.

ISMS.online / IsoSafeISO-27001-specialist platforms

Specialist ISO 27001 platforms with policy and ISMS workflow depth.

Best when: Single organisations whose primary need is ISO 27001 ISMS workflow.

How Lavawall® fits

Lavawall® treats ISO 27001 as a first-class framework. The 93 Annex A 2022 controls map to live evidence Lavawall® already collects from Windows / macOS / Linux endpoints and M365 / Entra / Azure / Google Workspace tenants.

Multi-tenant by design lets an MSP deliver ISO 27001 readiness across multiple client tenants from one console. Statement of Applicability is generated from the live control implementation rather than a generic template.

For organisations pursuing both ISO 27001 and SOC 2, the same evidence base satisfies both audits where the controls overlap.

Frequently asked

ISO 27001 or SOC 2?
Many enterprise procurement processes accept either. ISO 27001 is generally more accepted internationally; SOC 2 is more common in North American technology buyers. Many organisations pursue both.
What is the difference between ISO 27001 and ISO 27002?
ISO 27001 is the certifiable management-system standard. ISO 27002 is the implementation guide for the controls referenced in ISO 27001's Annex A. Lavawall® maps to ISO 27001 with ISO 27002 implementation guidance available in the control narratives.
Does Lavawall® generate the Statement of Applicability?
Yes, from the live evidence — not a generic template you fill in by hand.