Keep your mailbox from getting filled with annoying notifications
Lavawall® starts you off with smart, simple notifications. By default, the primary contact for your MSP will receive notifications for all of the organizations you support in digests that prevent your mailbox or ticketing system from filling up with messages.We limit the Messages are sent with the following frequencies:
| Type | Sends no more than |
|---|---|
| Critical | once a minute |
| Server outage | once a minute |
| Potential compromise | once every 5 minutes |
| High risk | once every 15 minutes |
| Medium risk | once an hour |
| Low risk/Wrap-up | at 9AM, noon, and 4PM local time |
The wrap-up times ensure that your team will receive all of the notifications since the last email.
You can also choose to have specific companies exempted from the central roll-out, email different addresses for different types of notifications, and have different timelines
If you have any questions or need further assistance, feel free to reach out through our chat, phone or email on our contact page!