A Canadian alternative to SuperOps
SuperOps is an RMM platform for internal IT teams and MSPs (source). Lavawall® is a Canadian alternative for RMM and remote support, owned and hosted in Canada, with the closest match for each SuperOps capability listed below.
On this page: SuperOps at a glance, feature by feature, SuperOps and Canada, and moving over.
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SuperOps at a glance
What SuperOps says about itself, with a link to the page each fact comes from.
| Made for | Internal IT teams and MSPs (source) |
|---|---|
| Pricing model | Tiered plans: per endpoint for IT teams, per technician for MSPs (source) |
| Free trial or free plan | Trial (14 days) (source) |
| Platforms | Windows, macOS, Linux, Android, iPhone/iPad, network devices (source) |
| Deployment | Cloud (SaaS) (source) |
| Integrations it lists | TeamViewer, Splashtop, SentinelOne, Bitdefender, and QuickBooks (source) |
| Data export | Data reports export to CSV (source) |
SuperOps feature by feature
SuperOps lists these capabilities on its own website; each links to its source. Beside each is the closest Lavawall® feature and the article that shows how to use it.
| What SuperOps says it does | Closest Lavawall® feature | How-to article |
|---|---|---|
| Automated device discovery (source) | LAN scans and an asset inventory | Assets |
| Automated patch management (source) | Patching for more than 7,400 applications on Windows, Mac, and Linux | Patch Config |
| Remote access to devices (source) | Browser-based remote support for Windows and Mac, plus ad-hoc sessions for computers without the agent | Remote Support |
| AI-powered service desk and ticketing (source) | Lavawall does not offer autonomous AI agents for this. | |
| Contract management and time tracking (source) | Time tracking on tickets | Tickets |
| Client reports and profitability analysis (source) | Dashboards and client reports | Company Summary |
Lavawall® has a close match for 5 of these 6 SuperOps capabilities. For the other 1, check whether you rely on them before you move.
SuperOps and Canada
SuperOps lists its headquarters in Claymont, Delaware. SuperOps' data hosting policy offers the United States or Europe at sign-up.
| Canadian criterion | Lavawall® | SuperOps |
|---|---|---|
| Headquarters and ownership | Calgary, Alberta; fully Canadian-owned | Claymont, Delaware |
| Hosting in Canada | Yes, by default | Documented: United States, Europe (source) |
| Canadian-dollar pricing | Yes, with GST, HST, PST, and QST | See SuperOps’s pricing |
| Console in French | Yes: Canadian French, Canadian English and US English, chosen by each person (details) | No French option documented on its website (checked October 2026) |
Taken from SuperOps’s own website and documentation in September 2026 and linked on this page. Tell us if something has changed and we will correct it.
Lavawall® is built and owned by ThreeShield Information Security Corporation in Calgary, hosted in Canada by default, billed in Canadian dollars, supported from Canada, and available in Canadian French. What makes Lavawall® Canadian.
Moving from SuperOps to Lavawall®
- Export what you need from SuperOps. Its documentation describes this: data reports export to CSV.
- Start a free Lavawall® trial and add your companies.
- Install the Lavawall® agent through SuperOps with a script (see installing through your current RMM), connect your Microsoft 365 and Google Workspace tenants, and run both side by side. Keep SuperOps for as long as you like, or move remote support, patching, monitoring, and scripts over one company at a time. See augment today, replace when ready.
- Set up each feature from the table above. The how-to articles to start with: Assets, Patch Config, Remote Support, Tickets.
- Run both side by side and turn SuperOps off one company at a time, when your team is ready.
Where SuperOps may fit better
If your technicians depend on SuperOps scripts and policies today, that switching cost is real. The side-by-side start exists for this: install Lavawall through SuperOps and move over when your team is ready.
Lavawall® has no direct equivalent for these SuperOps capabilities, so check whether you need them:
- AI-powered service desk and ticketing: Lavawall does not offer autonomous AI agents for this.
Frequently asked questions
- Is Lavawall a Canadian alternative to SuperOps?
- Yes. Lavawall® is Canadian-owned and hosted in Canada by default. Of the 6 SuperOps capabilities listed on this page, Lavawall has a close match for 5.
- Does SuperOps host data in Canada?
- Not according to its own documentation. SuperOps' data hosting policy offers the United States or Europe at sign-up. Lavawall® hosts data in Canada by default.
- How is SuperOps priced?
- Its own website describes its pricing as tiered plans: per endpoint for IT teams, per technician for MSPs. Lavawall® publishes its prices in Canadian dollars on its pricing page, month-to-month.
- Does SuperOps offer a free trial?
- Its own website lists this: trial (14 days). Lavawall® offers a 14-day free trial with no credit card.
- What does Lavawall not replace in SuperOps?
- Lavawall® has no direct equivalent for these SuperOps capabilities: AI-powered service desk and ticketing.
- Can Lavawall replace SuperOps?
- Yes, for most MSPs and IT teams that manage Windows and Mac computers, with Linux covered by scripts, patching, and monitoring. You can install Lavawall® through SuperOps with a script and run both agents side by side while you move over, one company at a time.
- Can I export my data from SuperOps?
- SuperOps’s documentation describes this: data reports export to CSV.
- Is SuperOps available in French?
- SuperOps does not document a French option on its website (checked October 2026). Lavawall® works in Canadian French, Canadian English and US English, chosen by each person.
Related Lavawall® pages
SuperOps is a trademark of its owner. Other product names are trademarks of their respective owners. Lavawall is not affiliated with SuperOps.