Viewer Terminal

Watch the output of the remote shell in your session in a view-only window. You cannot type in it in this release.

Open Lavawall Viewer in your console

Where to find it
Lavawall Viewer › Session › Terminal (Ctrl+Shift+T)
Who can use it
Technicians connected to a computer in the Lavawall Viewer. Your organization can turn the remote shell off.
For
Technicians
Plan
Organizations that use the Lavawall Viewer
Feature
Lavawall Viewer, remote support built for strict cryptography requirements

What the window is for

The Terminal window in the Lavawall® Viewer shows the output of the remote shell running in your current session, so you can follow what is happening on the computer. Lavawall is the RMM, security, and compliance platform from ThreeShield, built and hosted in Canada. About this feature.

Terminal is view only in this release. You cannot type, paste or resize in the window, and nothing you do there is sent to the computer. Typing arrives in a later release of the Lavawall Viewer.

What you see

  • The title Terminal (view only) and the line View only. You cannot type in this window.
  • The output area, which shows the shell’s output as it arrives. When you are at the bottom, the newest line stays in view; scroll up to read earlier output.
  • Lines that start with [Viewer]. The viewer writes these itself, in a different style, so you can tell them from the computer’s own output. They say things like “You are watching this session’s shell,” “No shell is running yet. Its output will appear here,” “The shell started,” and “The shell ended.”
  • No shell is running in this session. when nothing is running yet.
  • Buttons: Text view, Copy selection and Copy all text.

How to open the Terminal window

  1. In the Lavawall Viewer, start a remote session with a computer. See Lavawall Viewer.
  2. Open the Session menu and choose Terminal…, or press Ctrl+Shift+T.
  3. Watch the output. If no shell is running, the window waits and shows the output when a shell starts.

How to copy output

  1. Select the text you want in the output area, then choose Copy selection.
  2. Or choose Copy all text to copy everything in the window. The window says Copied. when it is done.
  3. Choose Text view to see the output as plain text, which is easier to read with a screen reader.

Tips

  • Output is shown only while the window is open. Output that arrives while the window is closed is not kept, and what is shown is cleared when you close the window, lock the Lavawall Viewer, or end the session.
  • With the keyboard, press F6 to move out of the terminal area.
  • In Windows High Contrast, the window uses your Windows colours.
  • Your organization can turn the remote shell off. The window then tells you so.

Troubleshooting

“Your organization turned off the remote shell.”
An administrator has turned the remote shell off for your organization. Ask your administrator.
“No shell is running in this session.”
Nothing has started a shell in this session yet. The output appears when one starts.
“Select text first, then copy,” or “There is nothing to copy.”
Select some output before you choose Copy selection, and wait for output before Copy all text.
“Some output could not be shown.”
The viewer skipped output it could not display, or skipped output to keep up. Run the command again if you need it.

Still need help?

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