What does "You have not added any Devices with batteries yet" mean on the Battery Summary page in Lavawall?

No laptops with the agent were found for this company and time range. Click Add computers to install the agent, or widen the Computers filter.

What does "Could not load data" mean on the Battery Summary page in Lavawall?

Click Retry in the message, or reload the page.

Battery Summary page in Lavawall: what to do when A desktop computer is missing

Desktops have no battery, so they are not listed.

Battery Summary

Find laptops whose batteries are wearing out before they let their users down.

Open Battery Summary in your console

Where to find it: Reports › Battery Summary
Who can use it: Anyone who can see the page
For: Everyone
Plan: RMM Agent (Windows / Mac / Linux; included in Grow, Professional, and Complete) or System Monitoring (included in Grow, Professional, and Complete). See pricing
Feature: Lavawall Battery Monitoring: laptop battery health

What the page is for

Battery Summary is a page in the Lavawall® console, in the Reports area. Lavawall is the RMM, security, and compliance platform from ThreeShield, built and hosted in Canada. About this feature.

The Battery Summary lists every computer with a battery and shows how healthy each battery is. It compares the battery's full charge capacity today with the capacity it was designed for, and shows how many charge cycles it has been through.

Laptops typically hold about 80% of their battery capacity until around 500 charge cycles, which is about three years of service. Batteries well below that are candidates for replacement.

The data comes from the Lavawall agent on each computer. Use the company selector at the top of the console to see one company or all of them.

What you see

The Battery Summary page, with the computers filter, table buttons and search, and battery table numbered 1 to 3. — The Battery Summary page. Numbers match the list below.

Computers filter: include computers Seen in last 30 days (the default), Seen in last 90 days, Seen in last 365 days, or Show all.
Table buttons and search: Copy, CSV, Excel, Print and Show rows, plus a search box.
Battery table: Health, Device, Company, User, Status, Degradation, Charge Cycles, Year, Availability, Full Charge Capacity and Designed Capacity.

How to use the report

How to find batteries to replace

Sort by Health or Degradation by clicking the column heading.
Look for batteries well under 80% health, or with high Charge Cycles.
Look the device up in Devices › Computers to check its details, then plan a replacement.

How to export the list

Click Excel or CSV to download, Copy to copy, or Print.
Use Show rows to change how many rows appear on screen.

Tips

Compare Full Charge Capacity with Designed Capacity to see how much capacity has been lost.
Use the Year column to decide between replacing a battery and replacing the whole laptop.
The Overview's Battery Health card counts batteries with more than 500 charges and batteries with more than 20% wear.

Troubleshooting

"You have not added any Devices with batteries yet.": No laptops with the agent were found for this company and time range. Click Add computers to install the agent, or widen the Computers filter.
"Could not load data".: Click Retry in the message, or reload the page.
A desktop computer is missing.: Desktops have no battery, so they are not listed.

Still need help?

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