A Canadian alternative to ConnectWise ScreenConnect
ConnectWise ScreenConnect is a remote support tool for IT professionals and support technicians (source). Lavawall® is a Canadian alternative for remote support, owned and hosted in Canada, with the closest match for each ScreenConnect capability listed below.
On this page: ScreenConnect at a glance, feature by feature, ScreenConnect and Canada, and moving over.
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14-day trial of the full platform, no credit card. Then month-to-month, in Canadian dollars, with no long-term contract.
ConnectWise ScreenConnect at a glance
What ScreenConnect says about itself, with a link to the page each fact comes from.
| Made for | IT professionals or support technicians (source) |
|---|---|
| Pricing model | Concurrent-session licences (One, Standard, Premium) plus an agent-based Access licence for unattended devices (source) |
| Free trial or free plan | Trial (14 days) (source) |
| Platforms | Windows, macOS, Linux (plus iOS devices) (source) |
| Deployment | Both (ScreenConnect Cloud or On-Premise) (source) |
| Integrations it lists | ConnectWise PSA, ConnectWise RMM, and ConnectWise Automate (source) |
| Data export | Audit log queries can be downloaded as CSV (source) |
ScreenConnect feature by feature
ScreenConnect lists these capabilities on its own website; each links to its source. Beside each is the closest Lavawall® feature and the article that shows how to use it.
Lavawall® has a close match for 6 of these 7 ScreenConnect capabilities. For the other 1, check whether you rely on them before you move.
ConnectWise ScreenConnect and Canada
ScreenConnect is a ConnectWise product, and ConnectWise has its global headquarters in Tampa, Florida. ScreenConnect's cloud offers a Canada compliance area that keeps an instance inside Canada.
| Canadian criterion | Lavawall® | ConnectWise ScreenConnect |
|---|---|---|
| Headquarters and ownership | Calgary, Alberta; fully Canadian-owned | Tampa, Florida (ConnectWise) |
| Hosting in Canada | Yes, by default | Yes, a Canada compliance area (source) |
| Canadian-dollar pricing | Yes, with GST, HST, PST, and QST | See ScreenConnect’s pricing |
| Console in French | Yes: Canadian French, Canadian English and US English, chosen by each person (details) | French through a translation extension (source) |
Taken from ScreenConnect’s own website and documentation in September 2026 and linked on this page. Tell us if something has changed and we will correct it.
Lavawall® is built and owned by ThreeShield Information Security Corporation in Calgary, hosted in Canada by default, billed in Canadian dollars, supported from Canada, and available in Canadian French. What makes Lavawall® Canadian.
Moving from ScreenConnect to Lavawall®
- Export what you need from ScreenConnect. Its documentation describes this: audit log queries can be downloaded as CSV.
- Start a free Lavawall® trial and add your companies.
- Install the Lavawall® agent through your RMM or with a script, and start taking remote sessions from the browser. Ad-hoc sessions cover computers without the agent while you roll it out.
- Set up each feature from the table above. The how-to articles to start with: Remote Support, Remote Access for users.
- Run both side by side and turn ScreenConnect off one company at a time, when your team is ready.
Where ScreenConnect may fit better
If you need remote control of Linux desktops, Lavawall® does not offer it; it covers Linux with scripts, patching, and monitoring. If Canadian hosting is your only requirement, ScreenConnect’s Canadian option may already meet it.
Lavawall® has no direct equivalent for these ScreenConnect capabilities, so check whether you need them:
- remote device camera access for troubleshooting
Frequently asked questions
- Is Lavawall a Canadian alternative to ConnectWise ScreenConnect?
- Yes. Lavawall® is Canadian-owned and hosted in Canada by default. Of the 7 ScreenConnect capabilities listed on this page, Lavawall has a close match for 6.
- Does ScreenConnect host data in Canada?
- Yes, according to its own documentation. ScreenConnect's cloud offers a Canada compliance area that keeps an instance inside Canada.
- How is ScreenConnect priced?
- Its own website describes its pricing as concurrent-session licences (One, Standard, Premium) plus an agent-based Access licence for unattended devices. Lavawall® publishes its prices in Canadian dollars on its pricing page, month-to-month.
- Does ScreenConnect offer a free trial?
- Its own website lists this: trial (14 days). Lavawall® offers a 14-day free trial with no credit card.
- What does Lavawall not replace in ScreenConnect?
- Lavawall® has no direct equivalent for these ScreenConnect capabilities: remote device camera access for troubleshooting.
- Can Lavawall replace ScreenConnect?
- Yes, for remote support of Windows and Mac computers, including computers without the agent through ad-hoc sessions. Lavawall® does not offer remote control of the Linux desktop; Linux computers are covered by scripts, patching, and monitoring.
- Can I export my data from ScreenConnect?
- ScreenConnect’s documentation describes this: audit log queries can be downloaded as CSV.
- Is ConnectWise ScreenConnect available in French?
- Through an extension. ScreenConnect’s documentation describes a translation extension that adds French. Lavawall® works in Canadian French, Canadian English and US English: each person picks a language, and you can set a default for each client.
Related Lavawall® pages
ConnectWise ScreenConnect is a trademark of its owner. Other product names are trademarks of their respective owners. Lavawall is not affiliated with ScreenConnect.