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A Canadian alternative to ConnectWise ScreenConnect

ConnectWise ScreenConnect is a remote support tool for IT professionals and support technicians (source). Lavawall® is a Canadian alternative for remote support, owned and hosted in Canada, with the closest match for each ScreenConnect capability listed below.

On this page: ScreenConnect at a glance, feature by feature, ScreenConnect and Canada, and moving over.

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14-day trial of the full platform, no credit card. Then month-to-month, in Canadian dollars, with no long-term contract.

ConnectWise ScreenConnect at a glance

What ScreenConnect says about itself, with a link to the page each fact comes from.

ConnectWise ScreenConnect at a glance, from its own website
Made forIT professionals or support technicians (source)
Pricing modelConcurrent-session licences (One, Standard, Premium) plus an agent-based Access licence for unattended devices (source)
Free trial or free planTrial (14 days) (source)
PlatformsWindows, macOS, Linux (plus iOS devices) (source)
DeploymentBoth (ScreenConnect Cloud or On-Premise) (source)
Integrations it listsConnectWise PSA, ConnectWise RMM, and ConnectWise Automate (source)
Data exportAudit log queries can be downloaded as CSV (source)

ScreenConnect feature by feature

ScreenConnect lists these capabilities on its own website; each links to its source. Beside each is the closest Lavawall® feature and the article that shows how to use it.

ScreenConnect capabilities and the closest Lavawall feature
What ScreenConnect says it doesClosest Lavawall® featureHow-to article
Attended and unattended remote sessions (source)Browser-based remote support for Windows and Mac, plus ad-hoc sessions for computers without the agentRemote Support
Background troubleshooting without interrupting users (source)Remote Shell, Backstage, and admin tools that work while the user keeps working (Windows and Mac)Remote Support
Remote script and command execution (source)Remote Shell, Backstage, and admin tools that work while the user keeps working (Windows and Mac)Remote Support
Remote file transfer (source)Chat and file transfer inside remote support sessionsRemote Support
Session recording and MSI deployment (source)Session logging, with session notes saved to the ticketRemote Support
Remote device camera access for troubleshooting (source)No direct equivalent in Lavawall. Check whether you need it before you move. 
End users reaching the machines assigned to them (Remote Workforce) (source)Remote Access for users: people reach the computers you assign them, from their browser, with your sign-in and network rulesRemote Access for users

Lavawall® has a close match for 6 of these 7 ScreenConnect capabilities. For the other 1, check whether you rely on them before you move.

ConnectWise ScreenConnect and Canada

ScreenConnect is a ConnectWise product, and ConnectWise has its global headquarters in Tampa, Florida. ScreenConnect's cloud offers a Canada compliance area that keeps an instance inside Canada.

Lavawall and ConnectWise ScreenConnect compared on Canadian criteria
Canadian criterionLavawall®ConnectWise ScreenConnect
Headquarters and ownershipCalgary, Alberta; fully Canadian-ownedTampa, Florida (ConnectWise)
Hosting in CanadaYes, by defaultYes, a Canada compliance area (source)
Canadian-dollar pricingYes, with GST, HST, PST, and QSTSee ScreenConnect’s pricing
Console in FrenchYes: Canadian French, Canadian English and US English, chosen by each person (details)French through a translation extension (source)

Taken from ScreenConnect’s own website and documentation in September 2026 and linked on this page. Tell us if something has changed and we will correct it.

Lavawall® is built and owned by ThreeShield Information Security Corporation in Calgary, hosted in Canada by default, billed in Canadian dollars, supported from Canada, and available in Canadian French. What makes Lavawall® Canadian.

Moving from ScreenConnect to Lavawall®

  1. Export what you need from ScreenConnect. Its documentation describes this: audit log queries can be downloaded as CSV.
  2. Start a free Lavawall® trial and add your companies.
  3. Install the Lavawall® agent through your RMM or with a script, and start taking remote sessions from the browser. Ad-hoc sessions cover computers without the agent while you roll it out.
  4. Set up each feature from the table above. The how-to articles to start with: Remote Support, Remote Access for users.
  5. Run both side by side and turn ScreenConnect off one company at a time, when your team is ready.

Try Lavawall® free beside ScreenConnect

Where ScreenConnect may fit better

If you need remote control of Linux desktops, Lavawall® does not offer it; it covers Linux with scripts, patching, and monitoring. If Canadian hosting is your only requirement, ScreenConnect’s Canadian option may already meet it.

Lavawall® has no direct equivalent for these ScreenConnect capabilities, so check whether you need them:

  • remote device camera access for troubleshooting

Frequently asked questions

Is Lavawall a Canadian alternative to ConnectWise ScreenConnect?
Yes. Lavawall® is Canadian-owned and hosted in Canada by default. Of the 7 ScreenConnect capabilities listed on this page, Lavawall has a close match for 6.
Does ScreenConnect host data in Canada?
Yes, according to its own documentation. ScreenConnect's cloud offers a Canada compliance area that keeps an instance inside Canada.
How is ScreenConnect priced?
Its own website describes its pricing as concurrent-session licences (One, Standard, Premium) plus an agent-based Access licence for unattended devices. Lavawall® publishes its prices in Canadian dollars on its pricing page, month-to-month.
Does ScreenConnect offer a free trial?
Its own website lists this: trial (14 days). Lavawall® offers a 14-day free trial with no credit card.
What does Lavawall not replace in ScreenConnect?
Lavawall® has no direct equivalent for these ScreenConnect capabilities: remote device camera access for troubleshooting.
Can Lavawall replace ScreenConnect?
Yes, for remote support of Windows and Mac computers, including computers without the agent through ad-hoc sessions. Lavawall® does not offer remote control of the Linux desktop; Linux computers are covered by scripts, patching, and monitoring.
Can I export my data from ScreenConnect?
ScreenConnect’s documentation describes this: audit log queries can be downloaded as CSV.
Is ConnectWise ScreenConnect available in French?
Through an extension. ScreenConnect’s documentation describes a translation extension that adds French. Lavawall® works in Canadian French, Canadian English and US English: each person picks a language, and you can set a default for each client.

ConnectWise ScreenConnect is a trademark of its owner. Other product names are trademarks of their respective owners. Lavawall is not affiliated with ScreenConnect.