A Canadian alternative to BeyondTrust (Bomgar)
BeyondTrust (Bomgar) is a remote support tool for IT service desks, help desks and support teams (source). Lavawall® is a Canadian alternative for remote support, owned and hosted in Canada, with the closest match for each BeyondTrust capability listed below.
On this page: BeyondTrust at a glance, feature by feature, BeyondTrust and Canada, and moving over.
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BeyondTrust (Bomgar) at a glance
What BeyondTrust says about itself, with a link to the page each fact comes from.
| Made for | IT service desks, help desks, and support teams (source) |
|---|---|
| Pricing model | Per concurrent technician (representative) license; pricing by quote from sales (source) |
| Free trial or free plan | Trial (14 days) (source) |
| Platforms | Windows, macOS, Linux, iOS, Android, network devices via SSH/Telnet (source) |
| Deployment | Both (cloud, or on-premises B Series physical/virtual appliance) (source) |
| Integrations it lists | ServiceNow, Salesforce, Jira Service Management, BMC Remedy, and Microsoft Teams (source) |
| Data export | Session and activity reports can be downloaded (source) |
Bomgar is now BeyondTrust, and its remote support product is BeyondTrust Remote Support.
BeyondTrust feature by feature
BeyondTrust lists these capabilities on its own website; each links to its source. Beside each is the closest Lavawall® feature and the article that shows how to use it.
| What BeyondTrust says it does | Closest Lavawall® feature | How-to article |
|---|---|---|
| Attended remote control of computers and devices (source) | Browser-based remote support for Windows and Mac, plus ad-hoc sessions for computers without the agent | Remote Support |
| Unattended access via Jump Clients and Gateways (source) | Browser-based remote support for Windows and Mac, plus ad-hoc sessions for computers without the agent | Remote Support |
| Chat and two-way file transfer (source) | Chat and file transfer inside remote support sessions | Remote Support |
| Session recording and audit reporting (source) | Session logging, with session notes saved to the ticket | Remote Support |
| Built-in credential vault with injection (source) | Password vault with sharing | Vault |
| Service desk integrations such as ServiceNow (source) | Session logging, with session notes saved to the ticket | Remote Support |
Lavawall® has a close match for 6 of these 6 BeyondTrust capabilities.
For a longer comparison, see Lavawall® compared with BeyondTrust (Bomgar).
BeyondTrust (Bomgar) and Canada
BeyondTrust, formerly Bomgar, gives its principal office as Johns Creek, Georgia. BeyondTrust lists Canada Central among the regions for its cloud products.
| Canadian criterion | Lavawall® | BeyondTrust (Bomgar) |
|---|---|---|
| Headquarters and ownership | Calgary, Alberta; fully Canadian-owned | Johns Creek, Georgia |
| Hosting in Canada | Yes, by default | Yes, a Canada Central cloud region (source) |
| Canadian-dollar pricing | Yes, with GST, HST, PST, and QST | See BeyondTrust’s pricing |
| Console in French | Yes: Canadian French, Canadian English and US English, chosen by each person (details) | Yes, with a French language pack (source) |
Taken from BeyondTrust’s own website and documentation in September 2026 and linked on this page. Tell us if something has changed and we will correct it.
Lavawall® is built and owned by ThreeShield Information Security Corporation in Calgary, hosted in Canada by default, billed in Canadian dollars, supported from Canada, and available in Canadian French. What makes Lavawall® Canadian.
Moving from BeyondTrust to Lavawall®
- Export what you need from BeyondTrust. Its documentation describes this: session and activity reports can be downloaded.
- Start a free Lavawall® trial and add your companies.
- Install the Lavawall® agent through your RMM or with a script, and start taking remote sessions from the browser. Ad-hoc sessions cover computers without the agent while you roll it out.
- Set up each feature from the table above. The how-to articles to start with: Remote Support, Vault.
- Run both side by side and turn BeyondTrust off one company at a time, when your team is ready.
Where BeyondTrust may fit better
If you need remote control of Linux desktops, Lavawall® does not offer it; it covers Linux with scripts, patching, and monitoring. If Canadian hosting is your only requirement, BeyondTrust’s Canadian option may already meet it.
Frequently asked questions
- Is Lavawall a Canadian alternative to BeyondTrust (Bomgar)?
- Yes. Lavawall® is Canadian-owned and hosted in Canada by default. Of the 6 BeyondTrust capabilities listed on this page, Lavawall has a close match for 6.
- Does BeyondTrust host data in Canada?
- Yes, according to its own documentation. BeyondTrust lists Canada Central among the regions for its cloud products.
- How is BeyondTrust priced?
- Its own website describes its pricing as per concurrent technician (representative) license; pricing by quote from sales. Lavawall® publishes its prices in Canadian dollars on its pricing page, month-to-month.
- Does BeyondTrust offer a free trial?
- Its own website lists this: trial (14 days). Lavawall® offers a 14-day free trial with no credit card.
- Can Lavawall replace BeyondTrust?
- Yes, for remote support of Windows and Mac computers, including computers without the agent through ad-hoc sessions. Lavawall® does not offer remote control of the Linux desktop; Linux computers are covered by scripts, patching, and monitoring.
- Can I export my data from BeyondTrust?
- BeyondTrust’s documentation describes this: session and activity reports can be downloaded.
- Is BeyondTrust (Bomgar) available in French?
- Yes, with a French language pack, according to BeyondTrust’s documentation. Lavawall® works in Canadian French, Canadian English and US English: each person picks a language, and you can set a default for each client.
BeyondTrust (Bomgar) is a trademark of its owner. Other product names are trademarks of their respective owners. Lavawall is not affiliated with BeyondTrust.