Governance, risk & compliance
ITIL 4 4
Global
ITIL 4 framework for IT service management. Provides 34 management practices organized into General Management, Service Management, and Technical Management categories covering the full service value chain.
Official reference: https://www.axelos.com/best-practice-solutions/itil
How Lavawall® helps you get to ITIL 4 compliance
Most of ITIL 4 comes down to technical controls you have to run and prove: keeping systems patched, hardening configuration, detecting breaches early, backing up what matters, controlling access, and keeping evidence that all of it actually happened. Lavawall® runs those controls across Windows, macOS, Linux, and Microsoft 365 / Google Workspace from one console, maps them to ITIL 4, and tracks your posture continuously instead of once a year at audit time.
- Assess your current state against ITIL 4 in the Lavawall GRC module, with the questionnaire and control set built in.
- Remediate the gaps with the same platform — automated patching, configuration fixes, backups, and access review — not a separate project.
- Evidence everything with timestamped, exportable records auditors, insurers, and clients accept.
Related
Ready to tackle ITIL 4?
Assess, remediate, and stay audit-ready for ITIL 4 — and every other framework you carry — from one Lavawall® console.
Lavawall® supports ITIL 4 as part of a built-in catalogue of compliance frameworks. Framework requirements are summarized for planning purposes; always confirm the current official text before certifying.