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Patch & vulnerability status

Remote Access SimpleHelp

Remote Access

Release status, tracked CVEs, and automated cross-platform patching for Remote Access.

PlatformLatest versionCVEs trackedLast checked
Windows62024-05-23

Known vulnerabilities (CVEs) in Remote Access

Lavawall tracks 6 published CVEs affecting Remote Access, and deploys the versions that fix them automatically across your fleet.

CVEPublishedSeverityDetailsVector
CVE-2026-485582026-06-12 18:16:35CRITICAL (10)SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.NETWORK
CVE-2025-367282025-07-25 17:15:32MEDIUM (6)Cross-Site Request Forgery (CSRF) vulnerability in Simplehelp.This issue affects Simplehelp: before 5.5.11.NETWORK
CVE-2025-367272025-07-25 17:15:32HIGH (8)Inclusion of Functionality from Untrusted Control Sphere vulnerability in Simplehelp.This issue affects Simplehelp: before 5.5.12.NETWORK
CVE-2024-577282025-01-15 23:15:10HIGH (7)SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.NETWORK
CVE-2024-577272025-01-15 23:15:10HIGH (8)SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.NETWORK
CVE-2024-577262025-01-15 23:15:10CRITICAL (10)SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.NETWORK

Why keeping Remote Access patched matters

Unpatched third-party applications are one of the most common ways attackers get in: 57% of breached MSP clients and 32% of ransomware cases trace back to a missing patch. Every Remote Access release that fixes a security bug is public, so attackers see it too, and an out-of-date install becomes a documented way in. Tracking the installed version on every machine and closing the gap quickly is what turns a disclosed CVE into a non-event.

How Lavawall® patches Remote Access

Lavawall® watches Remote Access releases and CVEs continuously, ranks each update by risk, and deploys it across your whole fleet, Windows, macOS, and Linux, from a single agent, independently of your RMM. You get one place to see which machines are behind on Remote Access, one policy to bring them current, and timestamped evidence for audits.

Frequently asked questions

What is the latest version of Remote Access?
Lavawall tracks Remote Access (last checked 2024-05-23). New releases are monitored continuously and can be deployed automatically across your fleet.
Does Remote Access have known security vulnerabilities (CVEs)?
Lavawall tracks 6 CVEs for Remote Access and remediates them automatically as part of patching.
How do I patch Remote Access automatically?
Deploy the Lavawall® agent and Remote Access updates are applied automatically across Windows, macOS, and Linux, risk-ranked and reported, independently of your RMM.

Lavawall® monitors releases and CVEs for Remote Access through public information and proprietary statistical analysis, and can patch it automatically across your fleet.