Governance, risk & compliance

Quebec Act to secure handicapped persons (annual accessibility action plans) CQLR c. E-20.1; Office guidance read 24 Oct 2026

Quebec's Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration (CQLR, c.

E-20. 1) requires ministries and public bodies that employ at least 50 people, and municipalities of at least 10,000 inhabitants, to adopt and make public an annual action plan for persons with disabilities; the obligation has been law since 2004 (Office des personnes handicapées du Québec, guidance page read 24 October 2026).

The plan must identify obstacles in each sector of the organization's activities, report on the measures taken in the year ending, and set out measures for the year starting. Each plan must include at least one measure in each of eight categories: promotion; accessibility of services; accessibility of work (hiring, working conditions, retention); accessibility of buildings, places and facilities; accessibility of information and documents; adaptation to special situations (emergency, public health, civil security); procurement of accessible goods and services; and any other activity that affects persons with disabilities.

It must describe monitoring and evaluation mechanisms and list actions to raise awareness of, inform and train staff and mandataries. Ministries and public bodies also report on their policy on access to documents and services, including complaints received and processed and accommodation measures.

Consultation of persons with disabilities is recommended by the Office, not stated as mandatory in the guidance. IMPORTANT LIMIT: the Act's own text could not be read (legisquebec.

gouv. qc.

ca refused automated access), so section numbers are not cited; Quebec's separate web accessibility standards for public bodies were not reviewed. General information, not legal advice.

Assessment tiers & levels Lavawall supports

Lavawall assesses Quebec Act to secure handicapped persons (annual accessibility action plans) at every level below, so you can start where you are and step up as your program matures.

How Lavawall® helps you get to Quebec Act to secure handicapped persons (annual accessibility action plans) compliance

Most of Quebec Act to secure handicapped persons (annual accessibility action plans) comes down to technical controls you have to run and prove: keeping systems patched, hardening configuration, detecting breaches early, backing up what matters, controlling access, and keeping evidence that all of it actually happened. Lavawall® runs those controls across Windows, macOS, Linux, and Microsoft 365 / Google Workspace from one console, maps them to Quebec Act to secure handicapped persons (annual accessibility action plans), and tracks your posture continuously instead of once a year at audit time.

• Assess your current state against Quebec Act to secure handicapped persons (annual accessibility action plans) in the Lavawall GRC module, with the questionnaire and control set built in.
• Remediate the gaps with the same platform — automated patching, configuration fixes, backups, and access review — not a separate project.
• Evidence everything with timestamped, exportable records auditors, insurers, and clients accept.

Related

Lavawall® supports Quebec Act to secure handicapped persons (annual accessibility action plans) as part of a built-in catalogue of compliance frameworks. Framework requirements are summarized for planning purposes; always confirm the current official text before certifying.