Policy packs · MSP / IT Services
MSPs & IT service providers policy pack
Ready-made privacy, acceptable-use, AI, and client-consent documents written for msps & it service providers, in Canadian and US variants with the correct laws and regulators built in. Lavawall® generates them from the security and IT data you already collect, so the wording matches the contractual security duties an MSP owes every client.
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Privacy · acceptable use · AI · client consent · Canadian & US variants
Written around what msps & it service providers actually handle
MSPs & IT service providers handle data across many client environments. Instead of a generic template, each document in the pack is written around that data and the contractual security duties an MSP owes every client, in plain language, and generated from the security and IT data you already collect.
The laws and regulators built in
Every pack ships in Canadian and US variants with the right rules referenced for each, so you are not editing a template to guess what applies.
Canadian variant
- PIPEDA and provincial privacy law
- Client contractual and DPA requirements
- CASL
US variant
- Client contractual and DPA requirements
- State privacy and breach laws
- CIS Controls and SOC 2 expectations
In every msps & it service providers pack
Privacy policy
How personal information is collected, used, protected, and disclosed, tailored to your data.
Acceptable-use policy
Clear rules for staff on systems, devices, and data, for the way you actually work.
AI-use policy
Guardrails to adopt AI tools without exposing sensitive or confidential data.
Client-consent documents
Consent language that fits your relationship and jurisdiction.
Because the pack is generated from your live security and IT data, it stays accurate as your posture changes, instead of a stale template you have to defend.
Generate your msps & it service providers pack
The GRC Wizard takes your industry and compliance requirements into account, then builds the right documents from the data you already collect.
Frequently asked questions
How are these documents generated?
Lavawall builds them from the security and IT data you already collect, so the wording matches what your organization actually does rather than a generic template, and it stays current as your posture changes.
Do the documents cover Canadian and US law?
Yes. Every pack comes in Canadian and US variants with the right privacy laws and regulators referenced for each jurisdiction.
Can we white-label these for our clients?
The packs are built to be generated per client from that client's data, so an MSP can stand up privacy, acceptable-use, AI, and consent documents for each client instead of hand-writing them. Ask us about the partner workflow.
Do these help with our own SOC 2 or client DPAs?
Yes. They cover the policy layer clients and auditors ask for, and pair with the technical controls Lavawall already runs across your client fleet.